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Senior Property Claims Handler to Zurich Nordic

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if you are a customer centric, agile and engaging person that would like to join and innovative and professional claims team, then we are happy to receive your application!

Job description

Zurich is one of the most specialized insurance companies within non-life insurance for local and international business in the Nordic market. Our Nordic Claims department works with a wide range of claims within different Lines of Business for Customers in Nordic as well as in the rest of the world. We are now looking for an outgoing and positive person to join our Claims department as a Senior Property Claims Handler.

Zurich Nordic is a true cross border team and as a Senior Property Claims Handler you will independently handle all kind of claims across Nordic including large and complex claims. Your way of working is effective, proactive and efficient and you deliver excellent claims service supporting both the customer and Zurich. You communicate daily with different stakeholders such as customers, brokers, claimants, experts, underwriters and claim colleagues. You also gather relevant evidence and information to accurately assess the value of the claim and to recognize potential fraud/recovery indicators. The job includes regular contact with regional and global referral points.

Qualifications and skills:

  • Several years of experience of working within a technical Property claims environment, experiences in other Lines of businesses is a plus
  • Excellent Technical knowledge along the claims handling core processes
  • Working with International Claims Handling
  • Relevant business/industry qualifications
  • Strong verbal and written communication skills in English are required, other Nordic languages a plus


Skills and competencies:

  • Ability to deliver excellent customer service
  • Proactive and innovative approach to claim solutions
  • Problem solving, decision making and judgment skills
  • Good communication and negotiation skills

 As a person, you recognize the benefit of providing excellent customer service. You are accurate in your work and solution oriented. You are a team player and fast moving. You like working independently but with good abilities to co-operate with both customers and colleagues.

About the company

Zurich is one of the world’s leading insurance groups, and one of the few to operate on a global basis. Our mission is to help our customers understand and protect themselves from risk. With about 55,000 employees serving customers in more than 215 countries, we aspire to become the best global insurer as measured by our shareholders, customers and employees. We help individuals, small and medium sized companies and global corporations around the world understand and protect themselves from risk by offering a wide range of insurance products, solutions and advisory services.

Our people are the heart & soul of Zurich. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!

Our ambition is to become one of the most responsible and impactful businesses in the world. To get there we hire and develop the best talent available. With Zurich, you can expect to work on challenges that will help you grow and to collaborate with a diverse and inclusive global team.


About Lagotto Executive Search & Interim

Our clients can count on an engaged and agile partner with a thorough understanding of both their business and their organization. We build long-term relationships, continually acquiring knowledge and are up to date when it comes to understanding both the current and emerging challenges within our sector.

We boast extensive experience within strategic competence development at both group and individual levels. We recruit for potential and think long-term.

In our continual endeavour to sharpen and broaden our offering, we remain updated and abreast of developments relevant to our clients, branch and areas of expertise. 

By following and contributing to current research within HR, we have a solid understanding of the prevailing trends relating to digitalisation, organisational development and leadership. Follow us on Linkedin to be part of our network - and share the insight.

Lagotto is a a wholly owned subsidiary of Amendo Group, delivering talent solutions since 2001. Read more about us at lagottosearch.se

Questions and contact

Zurich is working with Lagotto Executive Search & Interim in this recruitment process. If you have any questions regarding this specific role, please contact senior consultant Christos.voglis@lagottosearch.se Interviews and selection are ongoing so please do not hesitate to register your interest in the role.

Känner du några som skulle passa ännu bättre? Berätta det för dem.


Humlegårdsgatan 17
114 46 Stockholm Vägbeskrivning info@lagottosearch.se 08-545 880 55 Se sida


I dagens komplexa omvärld är det ingen som sitter på alla svar. #lagottosearch är vårt initiativ till att, tillsammans med dig, utveckla, utmana och diskutera olika ämnen i vår omvärld. Vill du vara en del av det? Följ oss på Linkedin, Facebook och Instagram för att hålla dig uppdaterad.


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